The Toyota Certified Used Vehicle (TCUV) Program ensures that each certified used car is reconditioned to Toyota's exacting standards by Toyota factory-trained technicians and backed by an extensive used car warranty. The Toyota Certified Used Vehicle Warranty coverage is an extension of the vehicle's original factory warranty and helps protect you against mechanical failures and breakdowns. Click here to Download the Toyota Certified Used Vehicles Brochure.
What are the details of the Toyota Certified used vehicle warranty?
12 month/12,000-mile Comprehensive Warranty1
- Coverage begins from date of Toyota Certified Used Vehicle purchase
- Provides our highest level of coverage available
- Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship
7 year/100,000-mile Limited Powertrain Warranty2
- Coverage begins from the original date of first use when sold as new
- Covers major engine, transmission components and all internally lubricated parts
- Offers Travel Protection that includes lodging reimbursement when more than 150 miles from home
- Provides Substitute Transportation reimbursement while your Toyota Certified Used Vehicle is undergoing repair4
- It's transferable at no cost, for added resale value
1 year of Roadside Assistance3
- Coverage begins from date of Toyota Certified Used Vehicle purchase
- Covers most services, including flat tires, lockout service, jump starts, towing and fuel delivery
- Reimbursement for towing to the nearest Toyota dealership4
What is a phone number for Toyota Roadside Assistance?
- Toll-free call for service, 24 hours a day, 365 days a year (800-297-0486)
What is the Toyota Hybrid Warranty?
The Toyota Hybrid warranty includes all of the details listed above plus...
- Hybrid-related components are covered for 8-years or 100,000 miles, whichever comes first, from original date of first use when sold as new
- The HV battery may have longer coverage under emissions warranty
- It's transferable at no cost, for added resale value
Can all Toyota's be Certified?
No. A Toyota Certified Used Vehicle (TCUV) must be a current model year Toyota, up to and including six year old models, and have 85,000 miles or less on the odometer. Each Toyota dealer is required to order a full CARFAX® Vehicle History Report? with results showing NO ineligible requirements. Then, each vehicle must meet or exceed all 160-points of our Quality Assurance Inspection. These strict standards ensure that only the best of the best vehicles receive the Toyota Certified Seal of Approval.
What is a Vehicle History Report?
A Vehicle History Report (VHR) contains information that can impact a consumer's purchase decision by disclosing potential risks that could result in costly repairs such as; major structural damage, previously declared a total loss, or any title or odometer discrepancies. At Toyota we save you time by requiring our dealers to run a CARFAX® Vehicle History Report? (As of December 1, 2005, CARFAX® is the sole supplier of Vehicle History Reports for the Toyota Certified Used Vehicles program.) for each vehicle before it can be certified. By disqualifying any vehicle that includes ineligible requirements, the integrity of the Toyota Certified process is protected and you receive the peace of mind that comes with owning a Toyota Certified Used Vehicle.
Why purchase from a Toyota Certified Used Vehicle dealer?
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Where can I buy a Certified user car?
1. Whichever comes first from date of Toyota Certified Used Vehicle purchase. The Comprehensive Warranty covers any repair or replacement of components which fail under normal use due to defect in materials or workmanship. (Program not available in Puerto Rico and Hawaii.)
2. Whichever comes first from original date of first use when sold as new. See your Toyota Certified Used Vehicles dealer for warranty details. Program not available in Puerto Rico and Hawaii. For AL, FL, GA, NC & SC, warranty coverage differs in the following ways: 7-year or 100,000-mile Toyota Certified Limited Powertrain Warranty coverage begins on January 1st of the vehicle's model year and zero (0) odometer miles and expires at the earlier of seven years or 100,000 odometer miles.
3. From date of Toyota Certified Used Vehicle purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons and towing for mechanical breakdown or collision recovery to the nearest Toyota dealership. Services provided exclude any parts required. Coverage not available in Mexico. See Certified Warranty Supplement for warranty details.
4. Daily reimbursement limits will apply. See your participating dealer for details.
5. Hybrid-related components are covered for 8-years or 100,000 miles, whichever comes first, from original date of first use when sold as new. The HV battery may have longer coverage under emissions warranty. See Owner's Warranty information booklet for details.
